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Understanding ‘The New Knowledge Management’

By Mark W. Mc Elroy

jeudi 11 mai 2006, par anass

I am often asked what exactly I mean by the term, The New Knowledge Management, and also about what makes it any better or different from older or existing schools of KM theory and practice. It seems worthwhile, therefore, to try to answer these questions, as the issues they raise are very important ones.

In brief, The New Knowledge Management, or TNKM, is a variant of second-generation KM1. Students of KM will recognize this latter term as one which refers to a school of theory and practice that focuses not only on enhancing knowledge sharing and re-use, but on knowledge creation, as well2. First-generation KM - still widely practiced - concerns itself mainly with the distribution, sharing, and use of existing knowledge, whereas second-generation KM backs up a step, if you will, and takes up the question of how we can improve knowledge production, as well.

Because second-generation KM deals explicitly with knowledge production, it lacks the convenient assumption found in first-generation schemes - namely, that valuable organizational knowledge already exists. Rather, it begins at the beginning, at the seminal stage of knowledge, and concerns itself with how knowledge is created, what motivates its production, and how we can know that it is knowledge after it has been produced. After all of that has been answered, it then joins with its first-generation kin to address matters related to distribution, sharing, and use.

Source : Macroinnovation.2003. Auteur :By Mark W. Mc Elroy

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